Work Performed: Installed french drain around basement perimeter, new sump pit and pump, and water-powered backup pump. Wire-brushed and mold-treated the walls. Replaced a section of sewer line.

After having significant flooding damage during Tropical Storm Lee in our previous home, it was a top priority for us to address the water issue in the basement of our new home. We had many different contractors come through to provide estimates and recommendations for the job, after pre-screening on Angie’s List. The estimates were all over the map and some of the vendors really put on the hard sell, trying to scare us into closing the deal that moment before interviewing others. In contrast, Herb from Main Line Waterproofing came across very trustworthy, straightforward, and knowledgeable, and came prepared with examples to illustrate the process. His price was very competitive and once we agreed to move forward, he was extremely accessible for all of our questions and requests. He first indicated the job would take 2-3 days, but they ended up putting extra guys on it and completing in 1 day – outside of cleanup and putting appliances back in place. Herb even went above and beyond expectations. The day of the job, I had a different contractor out to fix a leak under the kitchen sink after they had installed a new garbage disposal. The guy came out to inspect it and left without even attempting to fix it, claiming he needed to come bring a plumber out in a day or two. Herb couldn’t believe the lack of effort and unprompted he grabbed a wrench and hacksaw from his truck and went to work fixing a problem that had nothing to do with his job! As for the waterproofing job, everything was completed exactly as promised and on schedule. Herb accommodated our schedule at each turn, even sending a plumber out early AM on a Saturday to finish connecting the basement laundry tub. We were very pleased with Herb and the Main Line Waterproofing team and are confident we made the right decision. He did his best to make sure we were satisfied, and I would definitely recommend him to others needing similar work.